Blog

Client Onboarding
Oct 25, 20243522 min read

Client onboarding – Best practices for identity verification

Transforming digital onboarding
Oct 25, 2024407 min read

Transforming digital onboarding – Overcoming identity verification challenges in banking

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Account verification?
May 20, 202429313 min

What is account verification? – Best practices

Chargeback management
May 10, 20242059 min

Chargeback management – Essential insights for businesses

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Fraud risk assessment
May 2, 202428213 min

Fraud risk assessment – A proactive approach

How to prevent chargeback fraud Preventing chargeback fraud requires a proactive approach and implementation of robust strategies. Here are some effective measures businesses can take to mitigate the risk of fraudulent chargebacks: Enhance transaction monitoring Implement real-time transaction monitoring systems to detect suspicious activities and potential instances of fraud. Flag transactions that deviate from typical purchasing behavior, such as unusually large orders or multiple transactions from the same IP address. Implement Address Verification Systems (AVS) Use AVS to verify the billing address provided by the customer with the address on file with the credit card issuer. Mismatches may indicate potential fraud and warrant further investigation. Require CVV verification Requesting the Card Verification Value (CVV) during online transactions adds an extra layer of security. Fraudsters may have stolen credit card information but not the CVV, making it more difficult for them to complete fraudulent transactions. Employ fraud detection tools Adopt fraud detection tools and algorithms that analyze transaction data to identify patterns indicative of fraudulent activity. These tools can help flag suspicious transactions for manual review and reduce the likelihood of chargeback fraud. Educate customers Provide clear and transparent policies regarding purchases, returns, and chargebacks. Educate customers about the consequences of chargeback fraud and the importance of resolving disputes directly with the merchant before initiating a chargeback. Optimize customer service Offer exceptional customer service to address concerns and resolve issues promptly. A responsive customer support team can prevent misunderstandings that may lead to unwarranted chargebacks. Secure payment processing Ensure that your payment processing systems are secure and compliant with industry standards. Use encryption and tokenization to protect sensitive customer information and prevent data breaches that could lead to fraudulent transactions. Implement fraud filters Configure fraud filters to automatically flag transactions that exhibit suspicious characteristics, such as high-risk countries, multiple failed payment attempts, or mismatched billing and shipping addresses. Maintain detailed records Keep comprehensive records of transactions, customer interactions, and shipping details. Documentation can serve as evidence in dispute resolution processes and help refute fraudulent chargeback claims. Stay Informed Stay abreast of emerging fraud trends and continuously update your fraud prevention strategies accordingly. Attend industry conferences, participate in forums, and collaborate with other merchants to share insights and best practices. Chargeback-fraud
Apr 19, 202423819 min

Chargeback fraud – Insights and prevention strategies

Anomaly detection for fraud prevention
Apr 10, 202429825 min

Anomaly detection for fraud prevention – Advanced strategies

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Credit card chargeback
Mar 27, 202426116 min

Credit card chargeback explained – A comprehensive guide

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Financial risk
Mar 25, 202430116 min

Financial risk – Mitigation strategies against fraud

What is a chargeback
Mar 15, 202428916 min

What is a chargeback – Understanding the basics

What is Risk Management
Mar 6, 202433023 min

What is risk management and its role in combatting fraud

What are biometrics
Feb 29, 202434124 min

What are biometrics – A comprehensive overview

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Digital identity verification service
Feb 26, 20242489 min

Application fraud prevention with digital identity verification service

Facial biometrics
Feb 15, 202429823 min

Facial biometrics – How it’s used to mitigate fraud

Biometric facial recognition
Feb 12, 202434322 min

Biometric facial recognition – Enhancing user verification and authentication

Employing biometric information for identity verification
Feb 6, 202428118 min

Employing biometric information for identity verification

Compliance issues
Feb 3, 202428316 min

Compliance issues on the rise – Tackling fraud in business

Compliance and risk management
Jan 29, 202434312 min

Combatting fraud through compliance and risk management

Fraud reporting and compliance The key to combatting fraud (1920 x 1080 px) (1200 x 627 px) Financial risk management
Jan 24, 202431414 min

Financial risk management and anti-fraud operations

Fingerprint technology
Jan 18, 202436210 min

Fingerprint technology – Exploring the advancements

Risk management strategies
Jan 16, 202431619 min

Risk management strategies and their role against fraud

Biometric-fingerprint-authentication
Jan 12, 202431315 min

Biometric fingerprint authentication – Beyond passwords